Meet the Staff

Connecting with the Titan Success Center

Erin Brown, M.Ed.

Assistant Director

Erin is a Houston native who’s lived in South Bend since 2007. As a 2012 and 2019 graduate from IU South Bend's School of Education, Erin is a proud Titan and Nationally Certified Counselor.

She has worked at the Titan Success Center since the office opened in 2015, and previously worked as an English teacher in South Bend middle and high schools and for TRiO’s Summer Academy–she finds teenagers hilarious.

In her free time, Erin is a homebody who revels in reading horror and thriller novels, creating silly cross-stitches, and hanging out with family. She loves to travel to new cities to explore and people-watch.

Serving as an Academic Success Coach allows Erin to continue her mission to help students succeed and reach their academic goals.

Cynthia Murphy, B.A., B.G.S.

Cynthia Murphy, or Sra. Cynthia as her students know her, is a native Hoosier who graduated from Northwood High School and went on to attend Indiana University Bloomington (IUB) in 1980. At IUB, she participated in the Indiana/California Overseas Study Program where she lived with a host family in Lima, Peru South American for a year. This experience led her to later graduate with a Bachelor of Arts Degree, with a major in Social Work, from Goshen College in 1991. She also earned a Bachelor of General Studies with a Paralegal Certificate from Indiana University South Bend (IU South Bend) in May 2012 and (primero Díos) hopes to complete her unfinished Master’s degree when she retires!

In her fifteen years at IU South Bend, she has worked as the Recruitment/Retention Counselor for Latino students and their families for the former Making the Academic Connection Office and, in her current position, as an Academic Success Coach with the Titan Success Center. At IU South Bend, she travelled with students to Costa Rica and Belize and is a passionate advocate of study abroad experiences. Cynthia is fluent in Spanish and especially enjoys her role as staff advisor to the Latino Student Union. In addition to her students, who are her “familia”, she is also a proud mom to daughters Megan, Chelsey, and abuelita to two grandchildren, Claire and Liam.

Administrative Assistant

Lori Schmatz

Lori began working for IU South Bend in 2017 and currently works in the Titan Success Center as an Administrative Assistant.  She is dedicated to working alongside and supporting the Academic Success Coaches with the shared commitment in providing students the help and guidance they need.

Outside of work, Lori enjoys traveling, going to concerts, attending sporting events and especially spending time with her family.

Lori is excited to work with and provide support to her colleagues and learn new and different processes and information. She looks forward to greeting the students and making them feel welcome at the Titan Success Center.

Come Talk to a Success Coach

Schedule time with your Success Coach—based on Last Name

Julie Hoggatt

Julie Hoggatt
(574) 520-4277
Administration 155

Cynthia Murphy

Cynthia Murphy
(574) 520-4361
Administration 157

To Be Determined
Jessica Hale

Jessica Hale
(574) 520-4689


Erin Brown

Erin Brown
(574) 520-4263
Administration 152